Logistics & Customer Services Executive
We usually respond within a week
Knauf stands for opportunity. We know that opportunity looks different to each person and we are proud that we see opportunity in everyone.
This exciting role within the Knauf Insulation could be the perfect next opportunity for you to build a unique career, in a values-led culture with a clear purpose of making tomorrow a home for all of us.
We are a global manufacturer of construction materials and within our Group, our 42,000 team members in 90 countries across 300 sites provide a huge opportunity for anyone with ambition and energy. We value everyone's contribution equally and we ask that you bring your whole self to work, to enrich the business further, as together we achieve more in a safe and inclusive environment.
Knauf Insulation Sdn Bhd is proud to be part of the Knauf Group. We are all led by the same core values and believe in the powerful potential of large companies to have a positive impact on the world. We are now looking for another team member to join us in Supply Chain Department as Logistics & Customer Services Executive.
Can you say ‘yes’?
Do you treat your colleagues with respect?
Do you always have the customer in mind?
Do you act with future generations in mind?
Do you have a proven track record of delivering results?
Do you like to seek out opportunities to grow and develop?
(Insert two sentences headlining the core content of the role)
What you’ll be doing:
Plan & Propose shipping schedules aligned with market - triggered replenishment orders.
Manage end-to-end container shipment from the Plant to the destination port
Handle and ensure accuracy of all shipping documentation throughout the process.
Serve as the key liaison between Knauf market teams, Knauf Malaysia team and Freight forwarders.
Verify freight costs through pre-invoicing & invoice validation
Monitor and control freight expenditure by driving continuous improvement initiatives.
Coordinate loading activities at the plant in line with vessel departure schedules to minimize disruption in warehouse and container yard operations.
Provide regular reports on logistics activities and performance to ensure effective collaboration between the plant and export markets.
Act as the primary contact for handling claims from export markets.
Perform other related duties as assigned or required by the superiors.
What we’d love for you to have:
Minimum 5 years of relevant experience as a Logistic Coordinator or in a similar field.
Proven experience in international container shipping is mandatory.
We are interested in you as a person; your attitude, behaviors and values. As long as you have the willingness to learn anything you need for the role that you don't already have, we'd love to speak to you.
If you have experience in the following areas – this is an added advantage:
Proficient in ERP Systems (SAP experience is highly preferred)
Strong in negotiation skills
We’ll provide:
Attractive salary
Group medical insurance
What happens next?
We appreciate that your time is precious and applying for a new job can be a lengthy process - so we have committed to replying to your application within three working days.
INSERT LOCAL GOVERNANCE/COMPLIANCE
- Department
- Supply Chain
- Location
- Johor Bahru
Johor Bahru
Workplace & Culture
Knauf employees play a large part in the success of the company. Their performance, competence and motivation are based on the implementation of the Knauf values of entrepreneurial spirit, dedication, partnership and humanity in the course of their daily work. Individual performances make a contribution to our joint success as a team. This is the basis for further growth of the Knauf Group.
About Knauf Insulation APAC
Knauf is one of the world’s leading manufacturers of modern insulation materials, drylining systems, plasters and accessories, thermal insulation composite systems, paints, floor screed, floor systems, and construction equipment and tools. With more than 300 production facilities and sales organisations in over 90 countries, with more than 41,500 employees worldwide and sales of 15.6 billion Euro (in 2023), the Knauf Group is without doubt one of the big players on the market – in Europe, the USA, South America, Asia, Africa, and Australia. ...
Knauf Insulation APAC is part of the global Knauf Group, specializing in energy-efficient insulation products across the Asia-Pacific region. Knauf Insulation APAC operates in countries including Japan, Malaysia, Singapore, South Korea, Australia and New Zealand.